Privacy Policy

Who We Are
Our website address is: https://aurapermata.com.
Aura Permata is managed by Ni Kadek Dwilestari and operates under PT Quasi Soft Indonesia, located at Jl Raya Ubud, Ubud, Bali, 80571 Indonesia. You can contact us via WhatsApp at +62 813 3899 1664.

E-Commerce
We collect and process personal information to fulfill orders and provide product samples. The information we collect includes:

  • Your name
  • Email address
  • Shipping address
  • Phone number (including WhatsApp for communication)
  • Payment information (processed securely via third-party payment processors)

How We Use Your Data

  • To process and ship your orders
  • To provide product samples upon request
  • To communicate with you about your order status, sample requests, or other inquiries
  • To comply with legal obligations

Third-Party Sharing
We use trusted third-party services to handle payment processing and shipping logistics. These services are bound by their own privacy policies and comply with data protection regulations.

Data Security
We take appropriate technical and organizational measures to ensure your personal data is secure during processing, storage, and transmission. Payment details are never stored on our servers and are handled exclusively by secure third-party payment providers.

Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture will be publicly visible in the context of your comment.

Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from the images.

Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when leaving another comment. These cookies last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up cookies to save your login information and screen display preferences. Login cookies last for two days, while screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you edited. It expires after one day.

Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content, including tracking your interaction if you are logged in to that website.

Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognize and approve follow-up comments automatically rather than holding them in moderation.

For users who register on our website (if any), we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit this information.

What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you, except for data we are required to keep for administrative, legal, or security purposes.

Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.

Contact Information
If you have any concerns about your privacy or data use, please contact us: